Terms & Conditions
Effective Date: January 1, 2026
Welcome to [website domain]. Please read these Terms & Conditions carefully before accessing the website, browsing content, subscribing to marketing communications, placing an order, or purchasing products. By using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, our Privacy Policy, and any other applicable rules or supplemental terms posted on the website from time to time.
1. Scope
These Terms & Conditions apply to your access to and use of this website and its related services, including product browsing, purchases, customer support, promotional activities, content interaction, and other related services.
2. Eligibility
You represent that you have the legal capacity to enter into a binding agreement under applicable law. If you are below the legal age in your jurisdiction, you may use this website only with the consent and supervision of a parent or legal guardian.
3. Product Information and Pricing
We strive to present accurate product information, images, colors, materials, size information, and pricing. However, we do not guarantee that all content will always be entirely accurate, complete, or current. Product colors may vary depending on screen display. Final prices, stock availability, promotions, taxes, and shipping charges are shown at checkout.
4. Orders and Payment
- After you place an order, we will send you an order confirmation notice.
- Order confirmation does not automatically mean that every part of the order has been accepted. We reserve the right to cancel, refuse, or limit orders in cases such as stock issues, payment issues, pricing errors, risk review, or other reasonable circumstances.
- You are responsible for providing true, complete, and accurate shipping, billing, and payment information.
- Unless otherwise stated, prices displayed on the website are in USD. Taxes and shipping fees are shown during checkout.
5. Shipping
Shipping methods, delivery estimates, shipping fees, and delivery-related rules are governed by the Shipping Policy displayed on the website. Once the products are delivered to the carrier, transportation is handled by the carrier. We will use reasonable efforts to assist with delays caused by address errors, failed delivery attempts, customs clearance, weather, holidays, or other factors outside our direct control, but we are not responsible for delays beyond our control.
6. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are governed by the Return, Exchange & Refund Policy displayed on the website, which forms part of these Terms & Conditions. Please review that policy carefully before purchasing.
7. Intellectual Property
All text, images, designs, layouts, graphics, icons, trademarks, videos, software, page structures, and other content shown on this website are protected by applicable law. No content may be copied, reproduced, distributed, adapted, displayed, sold, or used for commercial purposes without our prior written permission.
8. User Conduct
You agree not to use the website for any unlawful, improper, infringing, fraudulent, abusive, or security-disruptive activity or in any way that harms other users. We reserve the right to restrict access, cancel orders, suspend services, or take other reasonable action where necessary.
9. Promotions and Discounts
Promotions, discount codes, gifts, limited-time offers, and other campaigns are subject to the terms displayed on the relevant campaign page. Unless expressly stated otherwise, promotions may not be combined and do not apply retroactively to completed orders.
10. Account Features (If Enabled Later)
If account functionality is enabled later, you are responsible for safeguarding your login information and for activities conducted through your account. We reserve the right to suspend or close accounts in cases of abnormal or unauthorized use.
11. Disclaimer and Limitation of Liability
To the maximum extent permitted by applicable law, this website and its services are provided on an ‘as is’ and ‘as available’ basis. We are not liable beyond mandatory legal obligations for unavailability, delays, or data errors caused by internet interruptions, system failures, third-party service issues, force majeure, or other circumstances outside our reasonable control.
12. Updates to These Terms
We may revise these Terms & Conditions from time to time due to business, legal, or technical changes. Updated versions become effective once posted on the website. Your continued use of the website after an update constitutes acceptance of the revised terms.
13. Contact Us
If you have any question regarding these Terms & Conditions, please contact us at cleluxemode01@gmail.com.
6. Marketing & Customer Support Notes
Email Subscription Promotion
Customers who subscribe to our email list for the first time may receive a 10% discount code, subject to the final website promotion setup.
Customer Service Response Timing
- Working days: initial response within 24 hours.
- Weekends, holidays, and peak promotional periods: initial response within 48 hours.